Shipping Information for

How can I track my package?

If tracking info is available, it is possible to track your package using the Your Orders page. Click "Track Package" beside the delivery you want to follow.

Why isn't there tracking information in my order?

If you can not see any tracking data for your shipment and the estimated delivery date has not yet passed, your package should still arrive by the due date. You will find some common explanations why tracking information is unavailable on our Tracking Shipments Help page.

Why didn't my order qualify for FREE Shipping?

Both items ordered as well as the shipping address have to be qualified for FREE Shipping. FREE Shipping page has further information about what items and addresses meet the requirements.

Free Shipping

To take advantage of FREE Shipping:

  • Place at the very least $25 of eligible goods in your Shopping Cart.
  • Go to checkout.
  • Ship your items to only one U.S. address.
  • Select "Group my items into as few shipments as possible" as your shipping preference.
  • Select FREE Shipping as your shipping speed. Your order will be delivered within 3-8 working days after all of your items are available to ship (including pre-order items).
  • Place your order, and enjoy the free postage!

International Shipping

We gladly accepts orders from the world over. Available brands, shipping rates and costs may differ depending upon the delivery address for the order.

To view the shipping rate information specific for your order's destination, find your region.

There can be limitations on where and whether vendors offer international shipping. For more information, visit our the vendors international shipping details page.

Read more about shipping to U.S. protectorates or APO, FPO, or DPO addresses.


The following items can be shipped to almost all destinations outside of the U.S.:

  • Books*
  • DVDs
  • Music
  • VHS videos

* Note: Books that demand special handling since they're extremely heavy (like, multi-volume sets) can not be shipped outside the U.S. If it is so, it is noted within the product detail page.


For products shipped internationally, take note that any company warranty might not be valid; manufacturer service options may not be available; product manuals, instructions and safety warnings are probably not in destination country languages; products (and accompanying materials) might not be designed in accordance with destination country standards, specifications, and labeling requirements; and the products may not comply with destination country voltage as well as other electrical standards (requiring use of an adapter or converter if appropriate). You are responsible for assuring that your product can be lawfully imported for the destination nation. When ordering the recipient is the importer of record and has to adhere to all protocols within the destination country.


Your privacy is extremely important to us, therefore we understand that you care about how information about the transaction is used and shared. We would like our international customers and customers shipping products internationally to be aware that cross-border shipments are susceptible to opening and inspection by customs authorities.

Also, we may provide certain order, shipment, and product information, for instance titles, for our international carriers, and such information may be conveyed through carriers to customs authorities in order to facilitate customs clearance and satisfy local laws.

If your order is a gift, the package is designated "Gift," but the cost of the product continues to be stated on the customs form.

Customs authorities require the value of the present item to be stated on the package.

When you should Expect Your Order

Our estimated delivery date for the order is reliant how soon we are able to obtain and ship your items, your shipping address, and the shipping speed and options you choose. Items Requiring Special Handling

Some items, for example bulky media items, large TVs, and certain perishable products require special handling and shipping methods (which include Expedited Chilled Shipping). You'll find info about these materials and their shipping requirements and charges from the suppliers product delivery web site.

Find what you're shopping for on-line.